CEX.IO Australia Review

CEX.IO Australia Review in 2024

CEX.IO, established in London in 2013, emerged as a distinguished player within the dynamic world of cryptocurrency exchanges.

With your investment journey in mind, the platform was devised to simplify the complexities of cryptocurrency trading for both newcomers and experienced traders.

Your need for a seamless, secure trading experience is their core focus. This dedication has enabled CEX.IO to withstand the test of time in a highly volatile industry and expand its services globally, including in Australia.

Understanding the value of your trust, CEX.IO implements stringent security protocols. Your peace of mind is paramount when engaging in cryptocurrency transactions, whether buying, selling, or trading assets.

The platform offers various features tailored to enhance your trading efficiency, including multiple payment methods for ease of deposits and withdrawals, a mobile app to manage your portfolio on the go, and a transparent fee structure to keep you informed.

In Australia, as in many other markets, CEX.IO allows you to engage with a broad spectrum of cryptocurrencies beyond Bitcoin.

Their platform offers you the tools to access real-time market data, enter trades at competitive prices, and explore diversified investment opportunities.

Your financial goals within the crypto space stand at the forefront of CEX.IO’s commitment to delivering a comprehensive and satisfying trading experience.

CEX.IO Product Offerings [Futures, Spot, Options, Staking, NFTs, etc.]

cex io

CEX.IO provides a diverse range of financial products for cryptocurrency traders and investors like you, tailored to suit various trading styles and preferences.

  • Spot Trading: You have access to a real-time marketplace where you can purchase and sell cryptocurrencies instantaneously at current market prices.

  • Futures: For those looking to speculate on the future value of digital assets, CEX.IO offers futures contracts, allowing you to engage in potentially profitable opportunities based on predictions of price movements.

  • Options: With options trading, your trading strategies can incorporate the flexibility to buy or sell at predetermined prices within set timeframes, offering a way to manage risk or stake on future price changes.

  • Staking: You can earn stakes by holding specific staking-compatible cryptocurrencies in your CEX.IO account. This process is automated, with rewards distributed regularly, providing you an avenue to accrue additional assets passively.

  • NFTs: The burgeoning market of non-fungible tokens (NFTs) is also accessible on CEX.IO, allowing you to engage with this unique digital asset class that represents ownership of digital art, collectibles, and other unique digital items.

Whether you’re exploring the possibilities in digital assets or seeking to diversify your investment portfolio in the crypto space, these offerings are designed to fulfill your needs across trading and investment strategies.

CEX.IO Supported Coin List

cex io supported coins

CEX.IO offers you a diverse selection of cryptocurrencies for your trading pursuits. Below is a non-exhaustive list of the primary coins available:

  • Bitcoin (BTC): Launched in 2009, it is the original cryptocurrency and remains the most recognized and widely used.
  • Ethereum (ETH): Known for its smart contract functionality, Ethereum is a viral second-generation blockchain platform.
  • Litecoin (LTC): Created in 2011, Litecoin is appreciated for its faster transaction times than Bitcoin.
  • Tether (USDT): This stablecoin, launched in 2014, is pegged to the US dollar and aims to combine fiat currency’s stability with cryptocurrency’s technological advantages.
  • Ripple (XRP): Known for its real-time settlement system, Ripple aims to enable instant monetary transactions globally.
  • Polkadot (DOT): Launched in 2020, Polkadot enables different blockchains to transfer messages and value trust-free.
  • Cosmos (ATOM): Cosmos, with its vision of the ‘internet of blockchains,’ facilitates an ecosystem of blockchains that can scale and interoperate.

As you engage with these and other cryptocurrencies on CEX.IO, you have the advantage of a platform that offers high security, solid customer support, and stable deposit and withdrawal options.

Always review the updated list of supported coins, as CEX.IO continuously adapts its offerings to serve your needs and the ever-evolving crypto market.

CEX.IO Order Types

CEX.IO provides a range of order types to cater to your trading needs. Each order type offers a different approach to entering and exiting the markets.

  • Market Orders

A market order is executed immediately at the current market price. It’s your go-to option when you want to buy or sell instantly without any delay. However, remeet orders can’t be canceled once placed, as they are filled out immediately.

  • Limit Orders

With a Limit order, you can set a specific price you want to buy or sell. This type of order will only execute when the market price meets your set limit. It gives you control over the price point depending on market conditions but may not execute immediately.

  • Stop Limit Orders

Stop Limit orders help you manage risk. You set a stop price and a limit price. When the stop price is reached, a limit order is placed. It’s a two-pronged approach; the stop price triggers your specified limit order, allowing for precision in executing your trades.

  • Advanced Order Types

For those requiring more sophisticated trading strategies, CEX.IO also offers advanced order types. These options may include stop orders and trailing stops, which can help protect your investments or lock in profits.

To select the order type that aligns with your strategy, navigate to the trading interface and choose from the available options. Consider your trading goals and risk tolerance when determining the best approach for each transaction.

By understanding the different order types CEX.IO offers, you can tailor your trading experience to match your financial objectives.

CEX.IO Liquidation Mechanism

If your loan on CEX.IO is not repaid by the due date, CEX.IO has a process to manage the liquidation of your crypto collateral.

This is designed to secure the repayment of the outstanding amount. Understanding the liquidation mechanism can help you manage your exchange investments more confidently.

Key Components:

  • Liquidation Process: Your crypto collateral will be sold if you fail to repay the loan. This process is spread over five days to manage the impact on the market.
  • Loan-to-Value (LTV) Ratio: CEX.IO decreases the LTV ratio gradually over the five days. This means the amount of loan you can take out against your collateral decreases as the liquidation proceeds.
  • Fees: Normally, a 5% liquidation fee would apply. However, in the event of a liquidation due to non-repayment, CEX.IO waives this fee.

Here’s what happens if you miss the due date:

  1. CEX.IO initiates the liquidation of your collateral.
  2. The liquidation spans over five days to gradually decrease the LTV ratio.
  3. The waived 5% liquidation fee mitigates additional costs for you.

Remember, this mechanism aims to protect both the platform and your interests. Staying informed about your loan terms and maintaining timely repayments will help you avoid the liquidation of your assets.

CEX.IO Trading Fees

cex io trading fees

When you trade on CEX.IO, your transactions are subject to a maker-taker fee schedule.

This means that if you place a limit order that provides liquidity to the market, known as a ‘maker’ order, you often pay a lower fee than a ‘taker’ order, which matches existing orders.

Your 30-day trade volume for all pairs determines your transaction fee level. At exactly 00:00 (GMT) each day, CEX.IO recalculates your trade volume and includes the current day’s trades to adjust your fee category.

Here is a summary of the fee structure:

  • Maker Fee: This is charged for creating liquidity (placing a limit order). Maker fees are typically lower, encouraging you to add liquidity to the market.
  • Taker Fee: This is charged for taking liquidity away (placing a market order). Taker fees are higher as they remove liquidity from the market.

Fee Reduction Based on Volume: The more significant your trading volume is within the 30 days, the lower your fees will be. This tiered model rewards high-volume traders with reduced costs.

Remember, fee schedules are subject to change, so you should verify the current fees directly on the CEX.IO website or platform.

To illustrate, here’s how the fee structure works:

30-Day Trading Volume (USD) Maker Fee (%) Taker Fee (%)
Less than 10K 0.16 0.25
10K – 100K 0.15 0.23
Greater than 100K Decreases further Decreases further

Your fees directly correlate to your trading strategies and volume on the platform; thus, understanding and utilizing this fee structure effectively can lead to cost savings over time.

CEX.IO Funding Rates/Fees

When engaging in futures and margin trading on CEX.IO, it’s essential to understand the funding rates and fees that will affect your transactions. Your trades are subject to various fees, which can be influenced by the trading activity you’re involved in.

Futures Trading:

  • Funding Rate: This is periodically exchanged between buyers and sellers of perpetual contracts to anchor the market price to the spot price. The rate varies and is based on market conditions.

Margin Trading:

  • Daily Interest: When you borrow funds to trade on margin, expect to pay a daily interest rate. This rate differs depending on the cryptocurrency you’re trading.

Standard Fees:

  • Trading Fees: The maker-taker model determines your trading fees, with makers typically enjoying lower fees than takers.
    • Maker Fee: Starting at 0.16%
    • Taker Fee: Starting at 0.25%
Trading Volume (30 days in USD) Maker Fee Taker Fee
< $10,000 0.16% 0.25%
> $10,000 Decreases with volume Decreases with volume

Fee reductions apply as your 30-day trade volume increases. The trade volume and corresponding fees are recalculated daily at 00:00 GMT to include the current day’s trades.

It’s best to refer to the official CEX.IO fee schedule for precise rates and thresholds. Remember that these rates are subject to change based on market conditions and CEX.IO policies. Always check for the latest fee structure before initiating trades.

CEX.IO Deposit & Withdrawal Fees

When managing your funds on CEX.IO, you are subject to specific fees linked to deposits and withdrawals. These fees vary depending on the method you opt for and the volume of your transactions.

Deposit Fees:
For cryptocurrency deposits, CEX.IO generally does not charge you any fee. This makes it economical for you to transfer your digital assets onto the platform.

For fiat currency deposits, different fees apply, and they are contingent on the payment method used:

  • Credit/Debit Cards: Fees vary; specific rates are provided on the deposit page.
  • Bank Transfers: Often free, but ensure to review the details for your region.
  • Digital Wallets and Other Methods: Fees can apply and differ based on the wallet or method chosen.

Withdrawal Fees:
Withdrawal fees are in place to cover the transaction costs inherent in moving funds out of CEX.IO. Similar to deposits, these fees can differ depending on the currency and withdrawal method:

  • Bank Transfers: A certain percentage or fixed fee might be applicable.
  • Credit/Debit Cards: Fees are structured either as a percentage of the withdrawal amount or a flat rate.
  • Crypto Withdrawals: You’ll find an estimated network fee, which is adjusted according to the network’s current demand and congestion.

To ensure a seamless experience, check the latest fee structure on the CEX.IO website before you deposit or withdraw funds, as these can fluctuate based on market conditions and network congestion. Always stay informed about the charges to avoid surprises in your financial activities.

CEX.IO Account Types & CEX.IO KYC Tiers & Limits

CEX.IO provides different account types depending on the level of verification completed. You can unlock higher deposit and withdrawal limits through the Know Your Customer (KYC) process.

Identity Verification Tiers:

  • Basic: Email verification only

    • Limits:
      • Daily: $1,000
      • Monthly: $3,000
  • Verified: Providing personal information and documents

    • Limits:
      • Card Payments Daily: Up to $3,000
      • Card Payments Monthly: Up to $30,000
      • Bank Transfer Daily: Up to $10,000
      • Bank Transfer Monthly: Up to $100,000

You can access additional payment options like bank transfer and SEPA, alongside higher transaction limits, following identity verification. CEX.IO implements Anti-Money Laundering (AML) policies to help secure your transactions and prevent illegal activities.

The process includes:

  • Uploading a government-issued ID.
  • Providing proof of residence.
  • Occasionally, a selfie with the ID might be required.

When you submit the necessary documents, CEX.IO reviews them to upgrade your account according to their policy. This process helps keep the platform secure and aids in tailoring the limits to your trading needs.

CEX.IO Trading Platform & Tools

cex io trading

When using CEX.IO in Australia, you have a trading platform with a user-friendly interface.

Whether you’re new to cryptocurrency trading or an experienced trader, the platform caters to a wide range of users. You’ll find that CEX.IO makes it simple to buy and sell digital assets with various order types at your disposal.

Features of the CEX.IO Platform:

  • Trading Options: Spot trading and advanced market orders allow you to execute trades effectively.
  • Security: Robust security measures protect your transactions and personal data.
  • 24/7 Support: Access customer service any time you need assistance.
  • Deposit and Withdrawal Options: A range of options ensures you can quickly move funds in and out of the platform.

Here’s a quick overview of the main tools available:

Tool Description
Exchange Plus Offers advanced trading tools for more strategic trading.
Spot Trading Enables quick and easy transactions.
Convert Service Allows for instant cryptocurrency conversions within your wallet.
‘Instant Buy’ Service Facilitates direct purchases of digital assets using fiat currencies.

Remember, the environment is intuitive, and you will find a professional toolkit that can support complex order types, including limit and market orders. This can be particularly advantageous if you are looking to employ more nuanced trading strategies.

CEX.IO Insurance Fund

When trading cryptocurrencies on CEX.IO, one of your primary concerns may be the security of your funds. CEX.IO addresses this concern by implementing measures to protect your investments. A key feature of their security infrastructure is an insurance fund known as a surety bond.

Surety bonds function as a safety net, offering you protection. If a security breach affects the platform’s hot wallet, the company’s funds are at risk, not yours. The surety bond aims to cover your losses in the unlikely financial loss due to fraud or theft.

It’s important to note that the coverage amount for these bonds varies by state, but many states cover more than $1,000,000, which provides a considerable safety buffer. Here’s a brief overview:

  • What’s Covered: User funds in the event of a company hot wallet hack.
  • Coverage Amount: Often exceeds $1,000,000 per state.

This insurance fund underscores CEX.IO’s commitment to security and demonstrates a proactive approach to risk management. You can trade with confidence, knowing there’s a form of compensation that prioritizes the integrity of your assets on the exchange.

CEX.IO Deposit Methods

At CEX.IO, you have the convenience of using a variety of deposit methods tailored to your needs. The platform lets you deposit funds through bank transfers and payment cards, such as credit and debit cards and cryptocurrency transfers.

When looking to use bank transfers, these are the steps:

  1. Select your preferred currency.
  2. Click on ‘Select payment method.’
  3. Opt for ‘Bank Transfer’ as your method of choice.

For using credit and debit cards, follow this procedure:

  1. Link your card to your CEX.IO account.
  2. Specify the amount to deposit.
  3. Complete the transaction.

Your cryptocurrency transfers are just as straightforward:

  1. Access the deposit section.
  2. Choose the cryptocurrency you want to deposit.
  3. Use the provided address to transfer funds from your wallet.

Note: The deposit limits on CEX.IO vary depending on your verification level. Users with Address Verification can deposit up to $10,000 daily.

It’s worth mentioning that the options available can depend on your country of residence, so verifying what’s available to you in Australia is essential. The deposit process is designed to be seamless, ensuring you can focus on your trading activities without hassle.

CEX.IO Security Features

Your security is a top priority when trading cryptocurrencies on CEX.IO. Here’s how the exchange ensures the safety of your assets and information:

  • Two-Factor Authentication (2FA): You can enable 2FA to add an extra layer of security to your account, requiring a second form of verification before allowing access or transactions.

  • PCI DSS Compliance: Your credit card information is protected as CEX.IO meets Payment Card Industry Data Security Standards. This means that your sensitive data is managed in a secure environment.

  • Encryption Technology: Sophisticated encryption technologies protect the communication between your device and CEX.IO servers, ensuring that third parties do not intercept your data.

  • Cold Storage of Crypto Assets: Many cryptocurrencies are held in cold storage. These offline wallets significantly reduce the risk of theft from hacking attempts.

  • Security Protocols: The platform implements robust security protocols to detect and prevent unauthorized access or suspicious activities within your account.

By integrating these security features, CEX.IO ensures your trading experience is secure from different angles, giving you the confidence to focus on your investment decisions.

CEX.IO Proof Of Reserves

CEX.IO operates with a commitment to transparency that extends to its holdings. As a user of CEX.IO, your interests are protected through the platform’s Proof of Reserves practices.

Proof of Reserves is a process through which an exchange can demonstrate that it holds the funds it claims to, an essential factor for trust in cryptocurrency.

  • Audit Transparency: CEX.IO maintains transparency through third-party verification of its reserves. Typically, this involves a full Merkle tree-based audit. These audits provide an additional layer of security and trust, validating that your assets are adequately backed.

  • User Verification: You can independently verify your holdings within the exchange. This ensures that your specific transactions contribute to CEX.IO’s total balance, allowing for personal audit capabilities.

Remember, Proof of Reserves is a critical aspect of modern cryptocurrency exchanges. Knowing that the platform adheres to best practices in safeguarding your investments provides peace of mind.

CEX.IO Customer Support

When using CEX.IO’s platform, you have access to customer support that is available 24/7. The support team can be reached directly if you encounter technical difficulties or have questions about your account. Here’s what you should know:

  • Live Chat: Look for the live chat button in the bottom right corner of the CEX.IO website. This allows for real-time assistance.
  • Help Centre: Before reaching out, consider checking the Help Centre for answers to common questions.
  • Email Communications: You can also choose to contact support via email. Instructions and guidelines for email communication can be found in the Help Centre.

Response Time and Resolution: Response times may vary. The support team aims to tackle all inquiries efficiently, but delays may occur during high demand.

Common Queries:

  • Account setup and verification
  • Trading and transaction issues
  • Security concerns
Aspect Detail
Availability 24/7
Contact Method Live chat, email
Resource Help Centre
Response Expectancy Varies; may be delayed during peak times

Note: The Know Your Customer (KYC) process is rigorous and designed for your protection. While some users find this verification process challenging, it’s a regulatory requirement, ensuring security and compliance with international laws.

CEX.IO strives to ensure that your trading experience is always secure and supported by maintaining a clear communication path and providing multiple resources for assistance.

Is CEX.IO Safe & Available in Australia?

When you consider trading on CEX.IO, understanding the legal and safety aspects of the platform is vital. CEX.IO operates with a solid commitment to legal compliance and security, which is crucial in the volatile realm of cryptocurrency exchanges.

Legal Compliance:
CEX.IO prides itself on adhering to international money transmission laws. By maintaining compliance with regulatory standards globally, the platform ensures it operates within the legal frameworks required for financial service providers, offering you peace of mind regarding the legitimacy of your transactions.

Safety Measures:

  • Security Practices: CEX.IO is reputed for implementing robust security measures. Since its inception in 2013, there have been no reported losses of customer funds due to breaches.
  • Protection Mechanisms: The platform employs a comprehensive suite of security protocols, including SSL encryption, two-factor authentication (2FA), and cold storage for most digital assets, safeguarding your funds against unauthorized access.

Customer Support:
24/7 customer support is available to address your safety and security concerns, encouraging a transparent and secure trading environment.

CEX.IO has built a good reputation over the years. The absence of hacking incidents since 2013 is a testament to their dedication to security, indicating a reliable platform for your cryptocurrency endeavors.

CEX.IO establishes itself as a trustworthy option for buying and selling cryptocurrencies in Australia by placing a premium on security and legal compliance. Its user-friendly web and mobile app interface adds to a smooth and secure trading experience.


CEX.IO stands out for its comprehensive services, catering to various levels of cryptocurrency enthusiasts and traders. Security is a cornerstone of the platform, with robust measures in place to protect your assets. The exchange’s global reach ensures that you, as an Australian user, can access a wide range of cryptocurrencies.

  • Product Range: You can explore diverse trading options, including spot and margin trading, according to your investment goals.
  • Security: Your peace of mind is prioritized with a combination of cold storage for funds, data encryption, and compliance with international standards.
  • Accessibility: The interface design emphasizes user experience, contributing to its reputation as a beginner-friendly platform.

It is essential to be mindful of the fee structure, which can be higher than some competitors. Fee details should be reviewed to align with your trading habits and preferences. Customer support responsiveness is another aspect; some users report delays in getting assistance.

  • Fee Structure: Understand the fees for trading and withdrawal to plan your transactions effectively.
  • Customer Support: Familiarize yourself with the help resources available, including the support center and user guides.

By balancing these factors, you can effectively navigate CEX.IO’s offerings and decide how well the platform fits your cryptocurrency needs in Australia.

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